Service excellence is a continuous journey, not a result. It’s not just for “client-facing” roles either, it’s for all of us and how we work together as a team. Finally, it’s not about doing more with less, it’s about paying attention to how things get done.

It drives us to be partners in student success who treat individuals with respect, value their time, while striving for their own personal best and collaborating as a team towards continuous improvement.

Navigate this site and learn more, get involved, and have your say as we champion service excellence at York!

Questions, feedback or ideas? Contact us!